Technology & Systems
Facilities Management Technology
Work Order & Quality Control Systems
TDG runs every program on a cloud-based work order platform. Requests, status, completed work, service history, and asset records live in one place.
What Is a Field Service Management Software?
A Field Service Management Software is software that centralizes maintenance activity for a building or portfolio. It stores work orders, equipment records, service history, preventative maintenance schedules, and reporting in one system, so facilities teams can see what has been done, what is open, and what is coming due.
What Our Platform Provides
Cloud-based work order management - One place to request work, monitor status, and see what has been completed.
Service history and asset records - A durable record of what was done to which asset and when, supporting repair-versus-replace decisions later.
Preventative maintenance scheduling - Recurring tasks planned, triggered, and tracked.
Reporting and analytics - Service activity, recurring conditions, spending patterns, and open work organized to support budgeting and planning.
Quality control - Inspections and verification captured in the same system as the work itself.
Fleet and dispatch visibility - Field resources coordinated across sites so response and routing stay efficient.
From Work Orders to Capital Planning
A single work order records a repair. A year of work orders shows which assets consume the most attention, where recurring conditions cluster, and which equipment is approaching a replacement decision. That history is what turns a maintenance program into a capital plan.
Frequently Asked Questions
Can our internal team access the work order system?
Yes. Client access is part of how the platform is set up, so your team can submit requests, check status, and review service history directly.
Does the technology work across multiple locations?
Yes. Multi-site portfolios run through the same system, which is what makes standards, reporting, and service history consistent across markets.
What happens to our service data over time?
Service history accumulates against each asset and site, supporting preventative planning, repair-versus-replace decisions, and capital forecasting.
See How the Platform Works
Connect with us to discuss work order management, reporting, and the visibility your team needs across sites.
